Vice President of Operations

Our client, an industry-leading hospitality and catering organization is seeking an experienced Vice President of Operations to oversee a diverse portfolio of food and beverage operations throughout the Dallas market. This executive leader will be responsible for driving operational excellence, financial performance, client satisfaction, and leadership development across multiple venues.

This is an outstanding opportunity for a strategic, hands-on leader with a strong background in multi-unit food and beverage operations, premium hospitality, sports and entertainment venues, catering, or contract dining.

Position Summary

The Vice President of Operations serves as the senior operational leader for a portfolio of venues and hospitality operations. This individual will partner closely with executive leadership and venue management teams to ensure exceptional guest experiences while driving profitability, operational consistency, and long-term growth.

The successful candidate will be an experienced operator who excels at building high-performing teams, strengthening client relationships, improving financial performance, and creating scalable operational processes.

• Provide leadership, coaching, and strategic direction to multiple food and beverage operations across the Dallas region.

• Partner with venue leadership to achieve operational excellence while maintaining consistent service and brand standards.

• Analyze financial performance, identify opportunities for improvement, and implement action plans to achieve profitability goals.

• Monitor key business metrics including revenue, labor, food cost, guest satisfaction, and operational efficiency.

• Build and maintain strong relationships with clients, venue partners, vendors, and key stakeholders.

• Represent the organization at client meetings, networking events, and major hospitality functions.

• Drive continuous improvement initiatives focused on operational efficiency, service quality, compliance, and guest experience.

• Ensure all operations maintain the highest standards of food safety, sanitation, alcohol compliance, and workplace safety.

• Lead, mentor, and develop regional operations leaders while fostering a culture of accountability, collaboration, and professional growth.

• Partner with executive leadership to identify industry trends, implement innovative concepts, and strengthen competitive positioning.

• Travel regularly throughout assigned venues while maintaining a visible leadership presence.

Qualifications

• Bachelor's degree preferred; equivalent hospitality leadership experience will be considered.

• 10+ years of progressive leadership experience in multi-unit food and beverage or hospitality operations.

• Demonstrated success leading large, geographically dispersed teams.

• Strong financial acumen with extensive P&L management experience.

• Proven ability to improve operational performance through strategic planning and execution.

• Experience managing client relationships within hospitality, contract foodservice, sports and entertainment, catering, hotels, convention centers, or related industries.

• Excellent leadership, coaching, communication, and organizational skills.

• Ability to balance strategic planning with hands-on operational support.

• Comfortable working in fast-paced, event-driven environments with multiple priorities.